How do I cancel an order?

Find out how to request an order cancellation.

Rae avatar
Written by Rae
Updated over a week ago

We’d be really sorry to see you go, and we'd love to know what we did wrong or what we can do better!

Write to us at to request an order cancellation and we’ll take care of the rest. We are only able to process order cancellations within 24 hours of the order placement provided that the order has not been shipped. Cancellation requests submitted after 24 hours of order placement or when the order has been shipped will be handled on a case-by-case basis.

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